A Systematic Approach to Excellence

The shift from the 2015 Standards to the Outcome Standards makes explicit how RTOs are expected to think about being systematic in their approach to improvement. A great example is the difference between Clause 2.2 and Performance Indicator 4.4. 

Under Clause 2.2 of the 2015 Standards, RTOs were required to systematically monitor and evaluate training and assessment strategies. This was important for ensuring compliance and keeping things aligned with training package requirements, but the focus was quite narrow. 

Performance Indicator 4.4 of the Outcome Standards, on the other hand, expands the idea of being systematic. It now requires RTOs to systematically monitor and improve all organisational processes, not just training and assessment. This means continuous improvement must be built into everything the organisation does, making it part of the culture—not just a box to tick.  Continuous Improvement was always desired by the 2015 Standards, but it was implied.  The Outcome Standards make it explicit. 

At Resolution Compliance, we see this as a chance for RTOs to take their practices to the next level. A truly systematic approach doesn’t just meet requirements; it drives better outcomes for students, industry, and the organisation itself.  Not only that, it provides peace of mind. 

How does your RTO approach improvement in a systematic way? Let’s discuss below!